JOB DESCRIPTION

Primary Objectives

+ The operational health of application systems in a 24x7x365 production environment and will research, identify and implement solutions as well as perform computer and/or network security vulnerability assessments and identify, evaluate and mitigate security risks

+ Support users on trading platform and work with collection of custom applications and systems operating on different OS.

Main responsibilities

+ Operate, monitor, and diagnose Derivatives trading system and DR site

+ Research, design, develop and implement solutions for fault, performance, capacity, and configuration management for applications. Will work in conjunction with Infrastructure teams to identify combined, centralized solutions

+ Designs, develops and implements documentation or tools appropriate to the maintenance of application platforms

+ Develops, improves, modifies and assesses security architecture in a hosting-based environment

+ Responds to all system security weak points and partners with other teams and third-party vendors to resolve security issues

+ Provide Tier 2 support to issues escalated from Service Desk team. Interface with development teams to resolve Tier 3 ‘in code‘ issues. On-call support for escalated off-hours issues

+ Execution and maintenance of internal SLAs developed with business stakeholders

JOB REQUIREMENTS

Educational level

+ Bachelor’s or above degree in the field of computer science or information system. 

Knowledge & Experiences

+ Minimum 2 years in a technical role involving applications operation and management, preferably in a 24-7-365 production environment

+ Must have solid working experience and knowledge of Windows and Unix/Linux operating systems. Should be familiar with HA, CFS configurations, security and patch management

+ Strong grasp of Internet network concepts, protocols, and associated services (TCP/IP, HTTP, FTP, SCP, DNS)

+ Experience in designing secure network architectures, virtualization technologies, identity and access management principles, application security, and encryption technologies

+ Installation, configuration and administration experience with operations management tools: IIS, Tomcat, RecordTS and VMware performance tools

+ Experience administering/maintaining multi-tier application systems in a production environment

+ Ability to respond to frequent pressure to meet deadlines when work speed and sustained accuracy are paramount

+ Strong, methodical troubleshooting skills

+ Ability to exchange information with technical and non-technical individuals in a clear and concise manner

Technical Skills:

+ Excellent written and oral communication skills

+ Ability to conduct and direct research into IT issues and products as required

+ Highly self-motivated and directed

+ Proven analytical, evaluative, and problem-solving abilities

+ Ability to effectively prioritize and execute tasks in a high-pressure environment