JOB DESCRIPTION
Primary Objectives
+ The operational health of application systems in a 24x7x365 production environment and will research, identify and implement solutions as well as perform computer and/or network security vulnerability assessments and identify, evaluate and mitigate security risks
+ Support users on trading platform and work with collection of custom applications and systems operating on different OS.
Main responsibilities
+ Operate, monitor, and diagnose Derivatives trading system and DR site
+ Research, design, develop and implement solutions for fault, performance, capacity, and configuration management for applications. Will work in conjunction with Infrastructure teams to identify combined, centralized solutions
+ Designs, develops and implements documentation or tools appropriate to the maintenance of application platforms
+ Develops, improves, modifies and assesses security architecture in a hosting-based environment
+ Responds to all system security weak points and partners with other teams and third-party vendors to resolve security issues
+ Provide Tier 2 support to issues escalated from Service Desk team. Interface with development teams to resolve Tier 3 ‘in code‘ issues. On-call support for escalated off-hours issues
+ Execution and maintenance of internal SLAs developed with business stakeholders
JOB REQUIREMENTS
Educational level
+ Bachelor’s or above degree in the field of computer science or information system.
Knowledge & Experiences
+ Minimum 2 years in a technical role involving applications operation and management, preferably in a 24-7-365 production environment
+ Must have solid working experience and knowledge of Windows and Unix/Linux operating systems. Should be familiar with HA, CFS configurations, security and patch management
+ Strong grasp of Internet network concepts, protocols, and associated services (TCP/IP, HTTP, FTP, SCP, DNS)
+ Experience in designing secure network architectures, virtualization technologies, identity and access management principles, application security, and encryption technologies
+ Installation, configuration and administration experience with operations management tools: IIS, Tomcat, RecordTS and VMware performance tools
+ Experience administering/maintaining multi-tier application systems in a production environment
+ Ability to respond to frequent pressure to meet deadlines when work speed and sustained accuracy are paramount
+ Strong, methodical troubleshooting skills
+ Ability to exchange information with technical and non-technical individuals in a clear and concise manner
Technical Skills:
+ Excellent written and oral communication skills
+ Ability to conduct and direct research into IT issues and products as required
+ Highly self-motivated and directed
+ Proven analytical, evaluative, and problem-solving abilities
+ Ability to effectively prioritize and execute tasks in a high-pressure environment